Customer and supplier master data

Data cleansing and contact capture

A new supplier, an incomplete customer record or a duplicate group calls for a different process. Start with the relevant task below.

Customer and supplier master data

Choose the task you need

A new supplier, an incomplete customer record or a duplicate group calls for a different process. Start with the relevant task below.

Solutions

Data rules and workflows built around your requirements.

Need different records or rules? Explore custom solutions

Capture or clean up?

Capture prepares a new draft. Enrichment fills gaps, harmonization changes formats and duplicate review helps compare existing records.

Business Partner qualification

Business Partner Configurator follows the company domain to its website, collects available company details and presents a draft. You check the name, contacts and addresses before sending it to a connected system.

Business Partner data enrichment

Choose records from SAP Business One or Salesforce. The process tries the website first, then the general email and contact email domains. It proposes additions or replacements in that same source.

Master-data harmonization

Harmonization changes the format of existing values without AI enrichment. It can standardize phone numbers, email spelling, spaces, job titles and recognized company legal-form abbreviations.

Duplicate detection and consolidation

The scan compares selected partners with the same connection’s catalog. Names, tax identifiers, websites, email domains, phones and addresses provide evidence. A match is a suggestion to review.

Frequently Asked Questions

Business Partner Configurator Features Explained

Practical details about capture quality, user control and synchronization transparency.

Does the Outlook Add-in read email bodies or attachments?
No. The add-in passes only the selected sender display name and email address to the web configurator. Message bodies, attachments and Microsoft credentials are not sent to the Business Partner generator.
Which fields can be recognized in a pasted email signature?
The signature parser can recognize an email address, contact name, company name, academic title, job role, telephone numbers, company website and professional profile URLs. Detected values remain editable.
Can the business card scanner read a rotated card?
Yes. Browser-based OCR checks the captured image at 0, 90, 180 and 270 degrees to improve email recognition when the card or device has a different orientation.
What happens when OCR or signature parsing cannot find an email address?
The configurator displays a warning and keeps manual entry available. Other recognized details can still be retained and corrected instead of discarding the complete capture result.
How does AI-powered data qualification improve master data quality?
It organizes captured contact and company information into a structured proposal, checks completeness, applies consistent classifications and supports duplicate prevention. Users can inspect and correct every proposed value before an approved record is synchronized with an ERP or CRM system.
Can users correct generated Business Partner data before synchronization?
Yes. Company data, customer or supplier type, tax details, contacts and bill-to or ship-to addresses can be reviewed and edited before the final record is sent to connected systems.
How can users verify that an ERP or CRM synchronization occurred?
The dashboard shows recent synchronization activity, connected systems, external record IDs and timestamps. Scheduled routes also expose their source, target, time zone and previous or upcoming execution.
Ready To Get Started?

Transform Contact Information Into Trusted Master Data

Stop manually creating Business Partner records. Qualify, enrich and validate contact information before it enters your ERP and CRM systems.