Customer and supplier master dataSetup on request

Custom master data management, built around your process

Your item catalogue has different rules from your supplier list. A migration has different risks from routine cleanup. We scope a solution around the records, checks and approvals your team actually needs.

How does a custom master data solution work?

We start with representative records and your source systems, agree what a correct record looks like, then build the matching, formatting and review rules around that definition. A test preview shows the proposed changes before an agreed rollout. The examples below describe possible projects, not additional self-service modules.

Examples of custom solutions

Agree the rules before changing the data

Your records and exceptions

Define required fields, identifiers, units, categories and relationships. Include the awkward records: multiple languages, obsolete codes, shared addresses and missing identifiers.

Your approval policy

Decide who may review and apply changes, which exact matches may run automatically and which conflicts must stay in a manual queue. Access and source-write permissions are agreed separately.

A measurable acceptance test

Use an agreed sample to check field coverage, false duplicate suggestions, unchanged records and provider errors. Keep source IDs and a change report so the result can be checked.

How it works

  1. 1

    Describe the problem

    Contact us with your systems, record types, approximate volume and a few anonymized examples. Please do not send credentials or live personal data in the initial request.

  2. 2

    Define the implementation

    Agree mappings, matching rules, field ownership, provider access, exclusions and acceptance criteria. We confirm feasibility, effort and delivery timing for this scope.

  3. 3

    Test with your team

    Review before-and-after previews in a test environment. Try ambiguous records, rejected proposals, interrupted runs and provider-specific restrictions.

  4. 4

    Roll out in agreed stages

    Approve the initial selection, monitor results and review exceptions. Any rollback or recovery procedure must be agreed and tested; a change log alone cannot reverse source automation.

Practical example

One process, different data rules

A distributor could first normalize item units, then review possible duplicate SKUs without merging different pack sizes. A separate supplier project could require a purchasing owner before a record is released. Both need previews and approvals, but their matching rules should differ.

These are illustrative custom projects. Item and equipment processing are not part of the current self-service Business Partner modules. Delivery, integrations and permitted writes depend on the agreed scope.

Frequently asked questions

Can the existing Business Partner workflow be reused?
Its preview, approval and progress concepts can inform a custom workflow. New record types still need their own data model, mappings, permissions and tests.
Can this work with our ERP or PIM?
We assess the available API, supported objects and test access first. An existing Business Partner connector does not automatically support items, assets or every custom field.
Where do we start?
Use the Contact page with your source and target systems, record types, expected volume and required checks. We agree a scope before requesting protected access.
Are these fixed-price or ready-made modules?
No. These pages describe custom implementation options. Pricing, delivery timing and any automatic processing policy are agreed for your project.

What should your data process do differently?

Use the Contact page to describe your systems, record types and the problem you want to solve. We will agree the scope, access and acceptance criteria before implementation.